How can we help?
Quick answers to the questions we hear most — from getting started to privacy.
Getting started
How do I start?
Create a free account, then you get a limited dashboard to try things out. Unlock everything with an access code or by buying full access.
What's free vs paid?
Free gives you a few packs and a couple of mock interviews to try it. Full access opens unlimited packs, unlimited mock interviews, and voice practice.
Access & payment
How do I redeem an access code?
Sign in, go to /redeem, and enter the code — your account unlocks instantly.
How do I buy full access?
It's $24, one time, through the secure Square checkout. After paying, sign in with the same email you paid with and everything's already open.
What happens right after I pay?
You're auto-unlocked by email — head to your account and start.
Do you store my card?
No — Square handles the payment. We never see your card number.
Features
How long does a pack take?
Usually under a minute.
What is voice practice?
A spoken mock interview that scores how you actually deliver your answers — pace, clarity, and confidence.
Can I practice for a specific job?
Yes — paste the posting and everything is tailored to it.
Privacy & data
Is my data sold or used to train anything?
Never. Your words are encrypted, used only to help you prepare, and never sold or used to train anything.
How do I export or delete my data?
From your account settings — you can download a copy or delete your account.
How long do you keep my data?
Encrypted, and auto-deleted within 30 days of delivery.
Troubleshooting
My pack didn't arrive
Reply to your delivery email — a human will sort it fast.
I paid but I'm not unlocked
Make sure you signed in with the exact email you paid with. If it's still locked, email hello@offerready.com.
Voice isn't working
Voice needs a mic-capable browser like Chrome — allow microphone access.
Still stuck? Email hello@offerready.com